Generative AI
Differentiate GenAI solutions with high-quality data
Improving frontier models and building task-specific GenAI products depend on access to high-quality data and a network of subject matter experts. Use Labelbox’s holistic, multimodal solution to evaluate multiple models simultaneously, analyze and rewrite responses, and generate new, highly-specific datasets for RLHF and advanced training.
Accelerate model creation and innovation with Gen AI
Gen AI use cases
Customer spotlight
How Dialpad advances AI development in NLP and LLMs with Labelbox
Dialpad, a leading AI-powered customer intelligence platform company used fine-tuning to build a powerful LLM over five years via five billion minutes of business conversations. The model offers out of the box capabilities to businesses to accurately summarize business calls, extract important insights and offer in-the-moment coaching to sellers and customer reps. Advanced discovery, curation, and annotation capabilities were crucial for building high-quality training datasets. Human evaluation was also critical to ensure quality outcomes before the system was turned live. Labelbox enabled this organization to accelerate the creation of the LLM by 75% through rich, integrated capabilities for data preparation and human evaluation.
Ship GenAI models confidently with human-centric evaluation
Validate and label multimodal model responses by human experts using advanced capabilities for ranking, classification and selection. Evaluate responses from up to 10 models simultaneously through live, multi-turn conversations or orchestrate the review of pre-captured prompts and responses.
Enhance training data by identifying and rewriting poor responses
Identify and refine specific model outputs to deliver helpful, trustworthy, and optimized responses for instruction tuning, RLHF, and supervised fine-tuning. Curate, annotate, and improve datasets with the best of human and AI-assisted data preparation.
Generate new high-quality responses to differentiate models
Write new model responses to enrich capabilities through powerful workflows that simplify and automate the creation and review process–with one, open platform for both internal and external teams. New responses are critical for supervised fine tuning (SFT), reinforcement learning from human feedback (RLHF), and red teaming projects.
Get on-demand data labeling services and operations expertise
Whether your AI team requires operations setup, training, or data labelers experienced with generative AI data in your industry, Labelbox is ready to give your team the expertise you need that meets your requirements.