Tailored solutions and labeling services that help you deliver AI faster
Build better intelligent applications with the ideal solution based on your maturity, priorities and data.
Dialpad, a leading AI-powered customer intelligence platform company used fine-tuning to build a powerful LLM over five years via five billion minutes of business conversations. The model offers out of the box capabilities to businesses to accurately summarize business calls, extract important insights and offer in-the-moment coaching to sellers and customer reps. Advanced discovery, curation, and annotation capabilities were crucial for building high-quality training datasets. Human evaluation was also critical to ensure quality outcomes before the system was turned live. With Boost, Labelbox enabled this organization to accelerate the creation of the LLM by 75% through rich, integrated capabilities for data preparation and human evaluation.